At pk8, your privacy is not merely a legal obligation — it is a core value we uphold. This document clearly explains how we collect, use, and protect every piece of information you entrust to us.
Data Protection Commitment
How pk8 Protecting Your Privacy
Every layer of protection is designed to keep your information secure — from the moment you register through every transaction you make.
All data transmitted between your device and pk8 servers is protected by SSL 256-bit encryption — the same standard used by leading banking institutions in Malaysia.
Only authorized personnel may access member personal data, and only for designated purposes. All access is logged and continuously monitored.
Your data is stored in licensed data centers with multi-layered physical and digital protection. Automated backups are performed daily to ensure no data loss occurs.
Pk8 has never and will never sell, rent, or distribute your personal information to advertisers or third-party data brokers. Your data belongs to you.
You may update, correct, or request deletion of your data at any time through the account panel or by contacting our support team directly.
In the event of any security incident involving your data, pk8 will notify you within 72 hours in line with international data protection best practices.
This Privacy Policy explains how pk8, operating through the pk8.lv website and related mobile apps, collects, processes, stores, and protects your personal information. This document applies to all registered members, website visitors, and anyone who interacts with our platform in any form.
We understand that privacy is not something to be taken lightly, especially when it involves financial and online entertainment platforms. That is why we ensure every aspect of our data management complies with strict international data protection standards, including the principles of the General Data Protection Regulation (GDPR) and applicable local laws.
Important Note: By using the pk8 platform, you agree to the collection and use of information as described in this Privacy Policy. Please read the entire document carefully before continuing to use the platform.
This Privacy Policy is to be read together with Terms and Conditions pk8 and form part of the overall agreement between you and our platform. In the event of any conflict between these documents, the Privacy Policy shall apply to matters relating to personal data.
Pk8 only collects information necessary to provide a secure, seamless service that meets regulatory requirements. We do not collect excessive or irrelevant information beyond the scope of our services.
| Data Category | Data Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, IC / passport number | KYC verification & legal compliance |
| Contact Data | Email address, phone number, residential address | Account & customer support communications |
| Financial Data | Bank account number, e-wallet information | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Security & Fraud Prevention |
| Usage Data | Game history, login patterns, platform activity | Service improvement & responsible gaming |
In addition to information you provide directly during registration and platform use, we also collect data automatically through cookies, log files, and other tracking technologies described in section 5 below. All data collection methods are transparent and disclosed to you.
Pk8 uses your personal information on a valid legal basis and only for the purposes stated at the time of collection. We will not use your data for any other purpose without first obtaining your consent.
You may withdraw consent to receive marketing communications at any time by updating your communication preferences in your account panel or by contacting our support team.
Pk8 does not sell, rent, or disclose your personal information to third parties for marketing or commercial purposes. However, there are limited situations where we may need to share your information for legitimate operational purposes:
Our Commitment: Every third party that receives your data is contractually bound to protect your information to the same rigorous standards as our own policy. We conduct regular compliance reviews of all our partners.
Pk8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the pk8 platform.
Your data security is an absolute priority for pk8. We continually invest in the latest security infrastructure to ensure your personal information is always protected against any threat, whether internal or external.
While we take every reasonable step to protect your data, no digital system can guarantee 100% absolute security. We encourage members to also play their part in keeping their accounts secure by using strong passwords and not sharing login credentials with anyone.
As a pk8 member, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights in a straightforward and free-of-charge manner:
Requesting a copy of all personal data we hold about you in a readable format.
Requesting correction of any inaccurate or incomplete information in your account.
Requesting the deletion of your personal data, subject to applicable legal obligations.
Requesting a restriction on the processing of your data in certain situations while a dispute is being resolved.
Receiving your data in a structured, reusable format for transfer to another service.
Objecting to the processing of your data for direct marketing purposes at any time without any conditions.
To exercise any of the above rights, you may contact our data protection team by email at [email protected]. We will respond to your request within 30 calendar days of receipt.
Pk8 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law. Retention periods vary according to data type and legal requirements:
Once the retention period expires, your data will be securely deleted or converted into an anonymised format that cannot be linked back to you personally.
Pk8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We are committed to notifying you of any material changes in a clear and timely manner.
When changes are made to this Privacy Policy, we will:
Continued use of the pk8 platform after the effective date of any changes is considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us directly. Our data protection team is ready to assist you.
You may contact the pk8 Data Protection Officer (DPO) via:
We are committed to responding to all privacy-related inquiries within 3 business days. For formal rights exercise requests, processing time is up to 30 calendar days in accordance with applicable international standards.
This Privacy Policy is a living document that reflects pk8's ongoing commitment to protecting your privacy. We believe member trust is our most valuable asset, and we will continue working every day to deserve it.
Register with pk8 today and enjoy a safe gaming experience backed by trusted personal data protection. Over 500,000 members in Malaysia have already placed their trust in pk8.